This policy is effective from 1. June 2018 If you are registered with us and would like to delete your registration and personal details from our database, please email customer service.
INFORMATION WE COLLECT
We collect information from you when you register on our Site, place an order for a watch or a catalogue, request information, We may collect the following information:
• Name, surname and title
• Contact information including email address and phone number
• Demographic information such as post code, birthdate, preferences
WHAT WE DO WITH THE INFORMATION WE GATHER
We require this information to understand your need and provide you with a better service, and in particular for the following reasons:
•Personalize your experience.
•We may use the information to customize the website according to your interests.
•To improve our Site, products and services.
•To improve customer service.
•Internal record keeping
•To administer a contest, promotion, survey or other Site features
If at any time you would like to unsubscribe from receiving future emails, we include unsubscribe instructions at the bottom of each email. If you provide incomplete or inaccurate data, we may be unable to inform you of specific promotions or events and to provide you with our services.
HOW WE PROTECT YOUR INFORMATION
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our database to be only accessed by those authorized with special access rights to our systems, and who are required to keep the information confidential. After a transaction, private information you give us, such as credit cards, will be kept on file for more than 60 days in order to enable future purchases. Although we take reasonable technological precautions, no data transmission over the Internet can be guaranteed to be completely secure, and we cannot warrant that your personal data will be completely secure. Any transmission of your personal data on or through the use of this Site is at your own risk.
These cookies are necessary to enable you to use our website. This includes e.g. cookies that enable you to log into the customer area or add items to your shopping cart.
ANALYTICAL / PERFORMANCE COOKIES
These cookies enable collecting anonymous data about user behavior on our website. We analyze them e.g. to improve the functionality of our website and recommend you products that will be interesting to you.
These cookies are used for certain features of our website, e.g. to improve the website’s navigation, or deliver to you customized and relevant information (e.g. ads that match your interests).
These cookies record information about your visit to the website, previously viewed pages and links you clicked. We use this information to tailor our website and displayed ads to your interests.
The cookies of some of our advertising providers help make the on-line offering and our website more attractive to you. Therefore, cookies of our partner providers are also saved to your hard disk when you are visiting our website. These are temporary cookies and are automatically deleted after a specific timeframe. As a rule, cookies of our partner providers are deleted a few days or up to 24 months later, or in some cases after several years. Cookies of our partner providers do not collect personal data, either. They will collect exclusively pseudonymized data under a user ID. These pseudonymized data will not be associated with your personal data at any time.
HOW THE COOKIE SETTING IN THE BROWSER CAN BE CHANGED
Every browser has a different policy for managing the cookie settings. The browser’s policy is described in the Help Menu of every browser and explains how you can change your cookie settings. To find out how to change the settings in your browser, see the links below: Internet Explorer™: http://windows.microsoft.com/en-gb/windows-vista/Block-or-allow-cookies Safari™: https://support.apple.com/kb/PH17191?viewlocale=en_US&locale=de_DE Chrome™: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en Firefox™ https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences Opera™ : http://help.opera.com/Windows/10.20/en/cookies.html
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QUESTIONS & CONTACT INFORMATION
If you have any questions, please do not hesitate to contact one of our customer support representatives : contact form
TERMS AND CONDITIONS
Please also visit our TERMS AND CONDITIONS establishing the use, disclaimers and limitations of liability governing the use of our Site.
CONTROLLING YOUR PERSONAL INFORMATION
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent. This does not include trusted third parties who assist us in operating our Site, conducting our business or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our Site policies or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.
LINKS TO OTHER WEBSITES
Our Site may contain links to other websites of interest. However, once you have used these links to leave our Site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide while visiting such websites and such websites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Your personal data will be collected if you voluntarily supply them to us when contacting us or during the registration for our services. We use your data solely to be able to offer you the information and services you request, which means that we will store and process only the data and information that are absolutely necessary to respond to your enquiry or execute an agreement. If you contact us but did not create a customer account with us, we will delete your data from our customer database, if you request us to.
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